The standard line from Ground management to contractors was....."hire somebody"! Problem is Mr. Somebody flat out will not bite on the chum being tossed his way and in many cases Mr. Somebody is nowhere to be found.And by trying to only attract the bottom of the barrel labor force you’ll have no consistency.
Will always be understaffed and service levels will continue to plummet.
The fast food and retail wage employees are transient and not dependable to show up everyday like FedEx needs.
In the meantime FDX will continue to lumber along but maintaining it's standing as a premier carrier is something I can't see happening without a major restructuring. And the sooner they get started on it the better it will be for them.