One thought about bonus.
There are very few centers that are still on bonus, and even fewer drivers that make any money on bonus.
It was a thought that would have allowed drivers that wanted to skip lunch and get in early, do so without losing money.
But like anything else that started out as a fairly good idea at UPS, it was quickly prostituted into a tool management used to reward those drivers it liked and punish those it did not.
As drivers began to only break even on numbers, even when skipping lunch, they then began to take lunch. That made the drivers all of a sudden be an hour over, where before they were beating or at least even with standards. Now we have an interesting situation.
Driver all of a sudden is a hour over each and every day. When before the driver was scratch. There is nothing that will focus attention on a driver faster than this type of fluctuation in performance. Now we have rides, and sups following drivers around with stopwatches. Take a minute longer for lunch than you put in the board, that is stealing time.
Over all, bonus was one of the worst things UPS has ever done for/to drivers. IT could have been great, but then they let management have at it.
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PS on a time study, I have seen a driver send a letter (ground of course) to 4 or 5 of the worst stops on his route. This was to counter the problem of those really bad stops never being on the car the day of the time study, but yet the next day there are more than usual.
Many of the time studies here were done by kids in school to learn IE. It gave them hands on experience while letting ups get time studies done cheap. IT also boned the drivers, but who cares.