We recently had a employee fired for criticizing, and pointing out several of the managers mistakes. Was out a couple weeks before getting their job back.
It was probably a lot more than that. He probably showed up to work for months straight bringing nothing positive to the organization but calling the boss an idiot. Then he would go-on road and tell clients his boss is an idiot. Then his boss would ask him to do something and he wouldn't because he's "pointing out several of the managers mistakes". Then he would spend paid time to tell his co-workers how much of an idiot his boss is. Then when confronted by the boss, he probably called the boss an idiot.
He's lucky to have his job back.
Exactly....
The ERI is a computer taken survey that ask's how you feel about most facets of UPS, including but not limited to how well you get along with your sup.
I think that their xmas bonus is directly related to how positive or how negative the ERI results are.
I have never heard of a sup being fired over a negative review because it's more of a generalization than critiquing one individual sup.
You guys have to realize that it's an indicator. It's one pilar in the mansion. At FedEx, negative reviews alone don't dictate a manager's performance. It's based on his numbers, his attitude, his manager's opinions. Not just a survey.
Same thing with UPS. It's preposterous to fire a manager simply over an ERI. If you were a supervisor over disgruntled employees with limited power with a massive organization that's not widely known for empowering people, I don't think you'd find it to be fair that an ERI is your sole indicator for whether or not you keep your job. It's based on the same common sense criteria as state above.
Helen,
The fRed ex guy on my rt complains more than any ups driver I've ever heard--especially about mgt. Just another corporate giant.
There's always disgruntled employees. I ran into them when I worked for FX. They just don't realize how good they have it there. My manager at FX sucked. Every organization has crappy managers.
that's why sir, your company will kick our company in the balls a few years down the road from now. The ups system allows lazy people to have a secure job, grown men co-workers to turn on each other, old workers bump new workers, 2 and half years of raping until make top rate ext........just to name a few. the very reasons will bring this company down someday.
It won't go down, it just won't go up.
This is one advantage FX has over UPS: they're non union. This allows FX to hire the right people and retain the right people, particularly young keeners who appreciate a job without a boss on their back all day, good pay, and travel benefits. And the people who get promoted are the people who deserve to get promoted, not based on senority. They have a poitns system that calculates senority and scores from previous work reviews. So someone with 5 years senority and 100% on all of their reviews gets promoted over someone with 7 years senority and 75% reviews. And FX has a huge benefit over UPS: although they're not unionized, they have a massive policy book and a grievence board which, with respect to discipline, requires unanimous agreement. 2/3 of the board members are fellow front line workers.