I'm the PM steward for my hub for the part timers, so bear with me here too. I don't know all the 9.5 language, doesn't apply to me or the members I represent the majority of the time.
Q1: My steward is a piece of crap why won't he/she do anything, I really want to file a grievance!?
A1: Hold on one second. I know at my building, I have a small amount of cry babies and they're usually older and haven't been employed that long. Don't think for ONE SECOND that just because you are going to the steward, that he/she can wave their magical steward hand and get you off the hook for anything. We ARE NOT Gods! If you REALLY think you are being shoved off, DON'T GO CRYING ABOUT HOW CRAPPY YOU
THINK you are being treated, go to another steward or someone whose been here for awhile and see what they think. Most of the time you will be told that's how it is. If you don't get any further, work your way up the ladder, contact the Business Agent for UPS at your local, most of the time communication errors can be solved in a 5 minute phone call. Talk trash about the steward and see who you go crying to when they try to suspend you for petty misloads. Point - be careful who you burn bridges with. If you REALLY think you could do better, try and put yourself in the stewards shoes. We don't get paid extra for being a baby sitter, yet we get yelled at for everyone and have to get you off the hook for EVERYTHING.
Q2:Why does that punk ass kid who still has a good back get to leave before me or why does that punk kid able to take the over time from me? Shouldn't they respect my age and the fact that I have a family?
A2:Seniority PREVAILS. THATS HOW IT IS, BAR NONE NO QUESTIONS ASKED. Just because this punk 22-23 year old kid is going home before you on a Friday night and you are sent to the bulks to load iregs. and you think you should go home first because you are older, etc..DOESN'T FLY. That punk kid has been here longer than you, probably since he/she was in high school and has about 4 years of seniority (which is a decent amount for the PM shift at my hub). The union creates everyone as EQUAL, or at least thats the idea. Weather or not thats enforced, or true..well you be the judge but nothing is perfect. Anyway, I went through the SAME orientation everyone else SHOULD HAVE went through. I was TOLD I HAD to lift up to 70 pounds BY MYSELF continuously!! That applies to ALL jobs folks. Don't think because you bid out of reload to a clerk or car wash job doesn't mean you won't ever have to touch a package again.
To the older people looking for benefits, this is NOT an easy job. IF YOU DO NOT AGREE WITH SENIORITY BEING EVERYTHING, GO INTO MANAGEMENT OR SEEK EMPLOYMENT ELSEWHERE!! I cannot make that more clear. Do NOT come crying to me that its hard on your 40+ year old body to unload trucks for longer than some kid. If the kid has seniority on you, and they say who wants to go home first, and he says he wants to go AND has seniority - sorry pops, get your ass back in the trailer. As a steward, I cannot wave my magical stewards hand to get you out of work to violates someone seniority. My best advice to this is to befriend your senior employees in your area and say "hey i've got a bad back ache thats been going on for days, you mind if I can go home first tonight?" MOST of the time, they will help you out. I know I do when our junior clerk wants to go home early for family reasons etc. She just asks, "hey my aunt so and so is in town, can I go home early for the next few days?" 99% of the time I say yes, unless I have some exam the next morning for class. ITS THAT SIMPLE FOLKS
Q3: My supervisor was a jerk off to me last week, so now I want to file on him to get him back
A3:Great, now you get shown that because you were "cool" with your sup and he sent you down the river, now you'll enforce the contract? I hate these "vengeance" greivances.
Fredless, studying the text of the contract is only one aspect of becoming an experienced and effective shop steward. Applying open communication, understanding and patience of not only your fellow inexperienced P/T Union members but of mngmt as well can help you settle discrepancies before they morph into personal conflicts and or grievances. Simply observing your fustrations in your writings ironically refering to your "brotherhood" as "40 yr old cry babies" for example, then, threatening you better not talk trash about the shop steward or burn any bridges is not IMO a very business like approach of representing your Local. The title "shop steward" should not be treated as a powertrip, and doesn't elevate one to a higher platform. Why take on the job of "babysitting" if you feel the need to vent a 750 word diary/essay on how to act and file a grievance for events that occur in your center?