UpstateNYUPSer(Ret)
Well-Known Member
Most streets with 20 mph speed limit its impossible to drive as fast as 60. Especially in a lumbering package car.
As I said, I read the concern----I was not able to read the pages that were stapled to the concern, which I assume were the Telematics data and other supporting documentation. My center manager had asked me in for a chat unrelated to work and I happened to see the concern laying on his desk. It's not as though I get off road and rummage through my on-car and center manager's desks.
We all know customers exaggerate when they call in and, as was mentioned above, this is one area where Telematics is on our side. The pkg cars do sound as though they are going faster than they are. I have several speeding concerns thrown out because Telematics clearly showed that I was well under the speed limit. However, we have had many concerns supported by Telematics.