The article on the front page by Motley Fool is a fun one.
"ran into a perfect storm of poor weather conditions during the peak delivery period just as a lack of logistical planning collided with unrealistic expectations set by the retailers themselves, who offered cheap or free delivery right up to the last possible minute. Big Brown ended up with a horrendous 83% on-time delivery success rate, while FedEx was hardly better at 90%."
Right this was the year before last, it notices bad weather and promises that were over the top from retailers. Then goes on to state horrendous, well you just stated the two main reasons that are not in carrier control. Also 7% isn't nothing to sneeze at, that is better, high 90's weren't attainable due to reasons given.
"It was left to Amazon, though, to refund shipping costs to irate customers and hand out $20 gift certificates as compensation."
That was their call. The carriers clearly have marked in contracts that delivery is guaranteed during this time. AKA order early AND don't tell your customers you can order Christmas eve and still get the package.
"It's estimated that Amazon runs about 35% of its packages through the U.S. Postal Service, 30% through UPS, and around 17% through FedEx. Regional shippers account for around 18% of the total."
Interesting #'s.
"Amazon may actually be launching a rival air cargo operation of its own... putting a new airborne delivery network through its paces"
First thought was they are building an air division, lol, ok and to cap it off using Airbourne. Is this article a joke and this the punchline? Reads like punchline.