You must work in Camelot. I've written this story before, but it feels appropriate to retell: as a seasonal driver, I was assigned a split comprising of three rural areas, each with business stops, totaling 300 stops. On a good day, this split would be challenging to pull on-time. But on this particular day, they had me do air meets and by the time I reached my first stop it was approaching 2PM. Management was aware of the situation, and told me to deliver all my major business stops first (by 5), ignoring any outliers mixed in the load. So I worked as directed -- as each area was about 20 minutes apart, I wasted nearly 1.5 hours in transit. So shortly after 5PM, I knocked off my first residential stop, with an estimated 220 remaining - in a snowy, icy rural area that you can deliver about 15-25 SPH. At 7PM, I'm doing well, but it's clear I'm not going to finish, so I message the building. They have no one, but as it's peak, they'll contact another UPS center that's home to the other drivers delivering near me. I'm told not to worry about the handful of pick-ups I have (all Ground, mostly ARS, none scheduled pick-ups). No one helps and I work until I hit 13 hours and key my lunch on the return to the building (hour drive).
The next day, management is livid with me, telling me I brought back more missed packages in one day than the rest of the district combined. I'm told that after peak, I will be terminated for an array of serious infractions, including working over 13 hours (keying my lunch on the way back from the building). But I never hear anything about the incident again.
What would you have done?
Did you notice that I never said that I agreed with Sober bringing back the undelivered work and sheeting it as missed? I would have come in, dumped my pickups and then gone back out and delivered all of those packages.
My center manager would have a conniption if anyone brought back 30 packages and proceeded to sheet all of them as missed on their own.