I've been a package handler for UPS since November of last year and recently starting in May, I've noticed how much harder the work has gotten due to a couple reasons. Lack of functional equipment, lack of workers, and poor management. Let me first state that I am no lazy worker, I have been complemented by supervisors multiple times for being able to do almost impossible task, one of those task being able to load over 1,000 packages with no misloads in the course of a couple hours. Anyways for my first point in regards to the lack of functional equipment, our rollers and the stands for those rollers have been beaten so bad that they are almost unusable. Half of the stands have snapped in half and the rolls to the rollers constantly fall out and waste huge amounts of time. Not only are the rollers and stands a nuisance but so are our scanners as well. Every morning when I try to set one up, it will refuse to turn on. After awhile when I finally get the scanners set up for my trucks, they will turn off and disconnect themselves every chance they get, making it a harder task to scan surepost, especially in a rush. We have been promised new scanners for months now, but have received nothing. Now to my second point in regards to the lack of workers. For some reason UPS has decided to not have any sort of interview in the hiring process for the position, so we tend to hire people who are "unfit" for the job and because of that, multiple people have just walked out on us, leaving the rest to pick up the slack. The lack of workers has been such a huge problem that almost everyone who still works here has to load 4 to 5 trucks everyday. One of the employees is being threatend with suspension due to misloads but has to load almost 1,000 packages everyday and it's hard to keep up with. My last point is in regards to poor management. For example, I was unloading trailer one time with another guy and we were 30 minutes ahead of schedule, however management came down and told me to dump bags until told otherwise. So we ended up being late because the guy in the trailer couldn't keep up the PPH by himself. Another example of poor management actually happeneded this morning. At the end of the day we were waiting on the air truck to arrive and for some reason management sent home everyone except for 5 guys. 1 guy was unloading, 2 guys were scanning, and 3 guys were left to load over 30 trucks. No one was there to sort the packages and it was a nightmare.
We have recently started wearing T-shirts and posted signs on our vehicles stating our complaints. Management has known of these complaints for awhile and has done nothing. I am only 18 years old and was wondering who do I complain to and how? and will my complaints actually cause any change?
I have attached photos of everything that I have stated above and more. I hope I can get some feedback from this post.
I have more photos but I am limited on how many files I can attach, I will see if I can reply to this with the other photos. Please excuse me, I am still new to the site.
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