The OP is asking why more things haven’t been in person. Do you really not see a correlation between in-person and switching to more of a virtual way of doing things after the whole country was locked down, and after? Do you need a bigger sign?
As always...these threads go off the rails....
When we had HR actual people(that you could visit in person....) problems could be resolved before bigger problems arose.
IF he could have followed up in person, perhaps he wouldn't have dq'd?
It's comical how this devolved into racism and anti-vaxing.