I have checked in advance what the UPS discount will be, and I have beaten that price by a large margin every time.
Favorite of the sleazeman, uh, I mean sales rep is when they say "I am new here."
John Q Public believes they will beat this new person on price with no problem!
What John Q Public does not understand, while the Rep may be new, the folks in the back with decades of experience are guiding this new person.