The way I look at it, you can work harder or you can work smarter. I prefer to work smarter. My DOL is 98% on trace as I put the time in to set it up when the PAS/EDD team was in our bldg. My loader is the best in the bldg who also drives at Peak so he knows the job. He will move bulk stops in a way that makes sense both for him and me and will tell me about his moves. He knows what air I like loaded with their stops and which go in the 1000 section. I go through my EDD before I leave the bldg so that there are no suprises.
Maybe I am old school but this is my area, these are my customers and this is my career and I will do all that I can to ensure all 3 are taken care of.
When PAS/EDD was put in our building, not one driver was asked about route set up. None of us even knew they were planning on changing any routes. Would have been nice to worn "our customers" that their delivery time will change when all the routes change.
As for now, I have tried and tried and tried to get stuff fixed, but has been for not. You can only asked someone to please fix something before it becomes a waste of time.