Zowert
Well-Known Member
Had a customer go off on me yesterday for a late package. It was for a rather large apartment complex, the address was correct but there was no unit number. So I sheeted it APT on Monday. Delivered it yesterday and since it was signature required I had to meet the customer. The first thing this dude says when he answers the door, “This was supposed to be here yesterday!”
“Sorry sir, I didn’t have a unit number to deliver it to.”
He then insisted I should’ve tried harder to reach him. I asked him if I should’ve knocked on every door in the complex and his reply, “if that’s what it takes yes!”
“Okay, have a nice day sir!”
He couldn’t leave it at that, before slamming his door his exact words.. “I guess this is what I should expect from idiots who get paid minimum wage to carry boxes around. God, I CANT STAND YOU UPS GUYS!” I literally LOL’d as he slammed his door, which probably pissed him off more.
This made me wonder, when a package is going to an apartment and there’s no unit number on the shipping label is that on our end or did the customer forget to enter their apt # when they ordered it? I always thought it was a somewhat common mistake people made while shopping online. Does anyone know if this is ever a UPS friend-up?
“Sorry sir, I didn’t have a unit number to deliver it to.”
He then insisted I should’ve tried harder to reach him. I asked him if I should’ve knocked on every door in the complex and his reply, “if that’s what it takes yes!”
“Okay, have a nice day sir!”
He couldn’t leave it at that, before slamming his door his exact words.. “I guess this is what I should expect from idiots who get paid minimum wage to carry boxes around. God, I CANT STAND YOU UPS GUYS!” I literally LOL’d as he slammed his door, which probably pissed him off more.
This made me wonder, when a package is going to an apartment and there’s no unit number on the shipping label is that on our end or did the customer forget to enter their apt # when they ordered it? I always thought it was a somewhat common mistake people made while shopping online. Does anyone know if this is ever a UPS friend-up?