But....we just want them off your back right? It's easier to take care of your own situation than to try and fix a building....am I right?
Two points:
(1) There is nothing they can do as long as I keep doing what I'm doing. I am working as instructed. If they instruct me otherwise, I will do that.
(2) I have known the center manager since he was a driver 20+ years ago, and he is a completely level headed, intelligent guy. I have seen the directives from the DM: everything
has to be
perfect and he
has to make the numbers. And I have seen the directives from the DM's boss--he is expecting perfection and working IE's plan. Is this unrealistic? Absolutely. The upper management (DM and up) are pushing production at this point. I imagine that the upper management is doing this because UPS' labor costs are very high for the industry. They believe that they pay us very well and they want to get every penny's worth. The management team at my center has to get on board with this if they want to keep their jobs.
As such, the higher ups are practically forcing my boss into pressuring me to drive unsafely, run, take shortcuts and work off the clock.
This approach works with 50+% of the drivers! And these burners are the darlings of management. Who doesn't love a volunteer?
Having worked there for 20+ years, I am comfortable with my union protection and I actually value safety and customer service. I do try to hustle as much as I can, but I am an overweight, middle aged man working close to 60 hours per week 47 weeks per year. There is an element of pacing myself so I work through most of my paid breaks to give them the benefit of a doubt for time spent using the restroom, etc.
I will absolutely continue to work as per the methods every second I am on the clock, and I am confident that there will never be any disciplinary measure as a result.
I also use UPS' services for personal shipping and receiving--it is not cheap. All UPS employees should remain aware of giving the customers what they pay for. I see drivers blow off stops because they want to get off early--this is a breach of contract. I have to believe that these burners don't ship too many packages; if they did, they would respect the customer's right to get nothing less than the
service they paid for.