Tie Guy, As usual you let your mouth run ahead of your brain. We lost Avon about two years ago, and only now are getting some of it back, the ones that you have to drive 15 miles one way to get to. Mostly in southwest Virginia. I guess FDX ground just were not that interested in keeping that segment of the business.
Now any thing close in or inside the Tri, they still have 100% of that volume. Used to be we could count on at least 4 areas to be cut in on avon day. Now the total for the centers is maybe 25-35 packages per week.
As to FDX home delivery, WE cant even get within 95% ontime delivery for home deliveries. If they are slipping, then it is minimal in our area. I usually get 2 day service from them from southern fla where UPS takes 3-4 days for the same shipment.
Thing is, we can NOT hide behind our past as big Brown, we have to fight like never before to keep, and hold on to EVERY customer we can. We have to act like the upstart company, get hungry for new business and go after it!
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