I have a tractor fleet now but when I did package car the diad write ups were the lowest priority for me, I circle back to them when redtags were low after important things were done. Every so often I would get a hot list of trucks that our boss would promise to fix the cradle, then I would move it ahead of the redtags.
It sucks but that is the way it is. I have 8 hours most days, sometimes 9.5 when they open OT. We have to prioritize the safety and potential road call writeups, and redtaged equipment means less routes so they need those trucks back more than the cradle or other non safety items.