oldngray
nowhere special
Just get my stuff here on time.
What time does the bah close in Bahston?
Just get my stuff here on time.
Last callWhat time does the bah close in Bahston?
When @Covemastah finally let's them leave? Lol.What time does the bah close in Bahston?
61° right now. Supposed to be about 70 tomorrow. Yay! I get to wear shorts another day. Lol.
Since when did customer service center become social media team?
Well UPS is not a social media company. Last I remember UPS does have customer service center support phone line. Customer service must be getting overwhelmed with all the complaints, that the social media team was sent to help customer service center respond to all the issues.When UPS no longer meant Service?
They always have the friendly people at Brown Cafe to help them with their lost packages.Well UPS is not a social media company. Last I remember UPS does have customer service center support phone line. Customer service must be getting overwhelmed with all the complaints, that the social media team was sent to help customer service center respond to all the issues.
They always have the friendly people at Brown Cafe to help them with their lost packages.
Tell the truth. You changed your answer to yes
UPS has a Social Media Response Team full-time in Utah composed of CSRs (Customer Service Response) agents. Most of these agents also take calls when the SM need is down.Well UPS is not a social media company. Last I remember UPS does have customer service center support phone line. Customer service must be getting overwhelmed with all the complaints, that the social media team was sent to help customer service center respond to all the issues.
UPS has a Social Media Response Team full-time in Utah composed of CSRs(Customer Service Responder agents.
Many agents are cross-trained so the ability to respond is fairly robust/scaleable.
The agents do not actively search Social Media sites but are served up potential candidates by bots and spiders.