Brownslave688
You want a toe? I can get you a toe.
Have went round and round with many customers because the regular driver does things we are not supposed to.
Questioning myself!?!
- Thread starter d-rek357
- Start date
Brownslave688
You want a toe? I can get you a toe.
Not if he signed the board for the customer. Big no no.
d-rek357
Well-Known Member
I signed my initials in the box and typed "customer left checks" in clarify, but you are right I shouldn't have
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d-rek357
Well-Known Member
Thanks Upstate, but I think I should stick to the safe bet at least until I get my own route and customers
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oldngray
nowhere special
Agreed. Take the check and DR if there isn't a signed notice too.
Cementups
Box Monkey
It's not possible to steal with a borrowed key? Only a key given to you by the customer?
What'dyabringmetoday???
Well-Known Member
So would a really smart driver realize that if something was missing after "borrowing" a key that the really smart driver might be a suspect? Keep up the good work Captain.
soberups
Pees in the brown Koolaid
Filling in the amount on the checks is OK, its not like you are making them out to yourself.
As far as the signature part...instead of a signature you should do Signed Delivery Notice and in the remarks type "see check" if they did not leave an actual notice. Their signature on the check itself can serve for that purpose.
Under no circumstances would I ever accept a key to a storage unit or even go into one without the customer there. Too much liability if something comes up missing, too much hassle keeping track of keys if that stop gets cut from one route to the next. We dont do keys.
As far as the signature part...instead of a signature you should do Signed Delivery Notice and in the remarks type "see check" if they did not leave an actual notice. Their signature on the check itself can serve for that purpose.
Under no circumstances would I ever accept a key to a storage unit or even go into one without the customer there. Too much liability if something comes up missing, too much hassle keeping track of keys if that stop gets cut from one route to the next. We dont do keys.
upschuck
Well-Known Member
And what is to say that the driver didn't "take" it when he was delivering? Manager always gave key(s) to me and could not leave the front desk, and it was up to me to find locker, open locker, deliver, and return key(s) to front desk.
soberups
Pees in the brown Koolaid
No you shouldnt have. Technically at least this was dishonesty but in this case you made a procedural error with no dishonest intent. You had not been trained on how to deal with this particular situation so you did what you honestly thought was correct. I doubt they could get any discipline to stick, but I would urge you to NEVER do that again.
Johney
Pineapple King
What's the difference between having a key and something turns up missing as opposed to getting the key from the office and something turns up missing?
Brownslave688
You want a toe? I can get you a toe.
Sorry but if you delivered to a large storage complex you would.
It's just how it's done. Go to office tell them what numbers you have deliveries for obtain keys. Go deliver. Return keys to office.
scoutlover
Well-Known Member
Do not use SDN for anything other than an actual signed delivery notice that you scan and turn in. Ever. We just lost a driver for good that did something similar to DR a package.
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oldngray
nowhere special
Actually it can be just a signed piece of paper. It doesn't have to be a delivery notice. As long as it is signed and you can turn it in.
OPTION3
Well-Known Member
UPS...Where no good deed goes unpunished
scoutlover
Well-Known Member
During the talks with said employee, they said it had to actually be an infonotice. They went even further and said that in the event of a dispute, if the infonotice could not be produced, it was as good as lying about having one. I think that's dogpilling personally, but I think that's where scanning one it at the stop could help save your tail.
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