The FT am drivers at my station are expected to deliver everything daily, weather and HOS exceptions permitted. The mid-day and Wave 2 drivers are not expected to deliver everything. In fact, the FT am drivers take all the undelivered freight from the night before with them each morning.
So one group is ok with not getting everything done, but the FT routes are now expected 10-12 hours every day.
::edit to add that this is MY station and I don't know how it is nationwide with this Response crap. This different set of expectations from management has all but stopped couriers from helping each other at the end of the day. There are multiple issues at play here, but the $ compensation certainly doesn't line up with what the company expects out of couriers. Our resignations, retirements, and FT-->PT downgrades have never been higher. And we can't even keep a new courier once they run a couple of Wave 2 shifts.