UpstateNYUPSer(Ret)
Well-Known Member
If they died technically the package becomes part of their estate and we must attempt delivery.
Very hard to get a signature.
Sheeting damages as missed
- Thread starter canoworms
- Start date
If they died technically the package becomes part of their estate and we must attempt delivery.
Very hard to get a signature.
oldngray
nowhere special
There is a deceased option in DIAD. Frequently people will still get things like medicine after they die, so I have sheeted as deceased.
wornoutupser
Well-Known Member
Just use "other" "other" and put in whatever reason you fits.
Where are you in Central Florida?
I am in CF and " other other" is an automatic warning letter......
A warning letter? Why even have other-other, as an option then?? I sheet things up as other-other all the time. If I get a box with an address that has multiple suites, ill sheet as other-other, suite #. I also think Ive used just about every "other" option to DR boxes as well. Like a cell phone ill put in a bbq near the door and put an infonote in the door frame.
Indecisi0n
Well-Known Member
We are only allowed to use the first "other". The opinion where it prompts you afterwards to type in the location.
Johney
Pineapple King
Why would you enter other-other for a suite when there is an option for need suite?
BMWMC
B.C. boohoo buster.
Its UPS policy, practice and procedures to NEVER deliver a POSSIBLE damage package. You take the package to re-wrap in the AM for inspection for theft or damage and keep bring it back until its re-wraped if you have the time or bring it back to the center sheeted as "Will Keep" so it can be inspected for again 1, Pilfering, 2, Damage, and 3 for re-wrap. On the service cross write "Inspect/Re-Wrap."
Tell you A-hole manager that you'll take a picture of the package and send it along with a note explaining his/her instructions where to Scott Davis.
TooTechie
Geek in Brown
I got tired of lying for management so 2 days ago I sheeted a clearly damaged package the customer refused as "refused:damaged" instead of the "refused:didn't want" like they ask us to. I was bracing for the "talk" I assumed was coming the next morning...nothing ever happened.
Integrity
Binge Poster
TooTechie,
I admire your desire and courage to make this change.
"Working as directed" never justifies a lie.
Sincerely,
I
guzzi71
Can do it when I get around to it.
Integrity is a concept of consistency of actions, values, methods, measures, principles, expectations, and outcomes. In ethics, integrity is regarded as the honesty and truthfulness or accuracy of one's actions. Integrity can be regarded as the opposite of hypocrisy,[SUP][1][/SUP] in that integrity regards internal consistency as a virtue, and suggests that parties holding apparently conflicting values should account for the discrepancy or alter their beliefs.
falsification of record's,yep that's us.
falsification of record's,yep that's us.
BakerMayfield2018
Fight the power.
Well we had Diad training on this yesterday that said "if consigne reports damage at time of delivery we were to record package as non delivery. Damaged. Today at PCM were told to disregard Diad training instructions and under no circumstance record as damaged. 
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TooTechie
Geek in Brown
call the ethics lineWell we had Diad training this yesterday that said "if consigned reports damage at time of delivery we were to record package as non delivery. Damaged. Today at PCM were told to disregard Diad training instructions and under no circumstance record as damaged.
Jackburton
Gone Fish'n
You need to get with your shop steward and file a grievance just to bring this issue on paper if the center manager is ordering instructions contrary to the corporate policy. What if the center manager said "all over 21 sigs can be DR"? Just because a center manager says so doesn't make it so. Things like this need to be brought to the front burner so instructions aren't blurred. I would be willing to bet this center manager wouldn't tell you guys the same thing if the DM or BA was there.Well we had Diad training on this yesterday that said "if consigne reports damage at time of delivery we were to record package as non delivery. Damaged. Today at PCM were told to disregard Diad training instructions and under no circumstance record as damaged.
'Lord Brown's bidding'
Well-Known Member
Well we had Diad training on this yesterday that said "if consigne reports damage at time of delivery we were to record package as non delivery. Damaged. Today at PCM were told to disregard Diad training instructions and under no circumstance record as damaged.
I took the training today. It said sheet as "missed", not "damaged". Rather, you are supposed to write "damage" on the package in the form of a service cross. They even took the "damaged" option out of our boards, to make sure we don't use it.
The reason UPS stopped us from using the "damage" key is because when a driver did so, it triggered the system to initiate a claim and refund to the customer for the "damaged" package. However, often times what appears "damaged" really isn't at all; it may just need to be repacked, and no damage claim needs to be processed. Therefore, we are to sheet the package as "missed" and turn it in to the designated area for damages/repacks, so that the package can be inspected to see if there really is any damage.
Brownslave688
You want a toe? I can get you a toe.
This option is no longer even in the board.
Mack Grant
Well-Known Member
Then you won't make 9.5, and will retire a rich man.
Brownslave688
You want a toe? I can get you a toe.
Why would u care? Bonus center?
thessalonian13
Well-Known Member
We are told not to sheet them at all. Just put them on the damages cart for the clerks to take care of. I love how this is different from center to center. LOL
