thessalonian13
Well-Known Member
If we sheet as damaged we would probably get a warning letter in our center LOL
Sheeting damages as missed
- Thread starter canoworms
- Start date
Mack Grant
Well-Known Member
I once got a msg in my board from the center manager after I had sheeted an on car dmg as missed. It said "who told you to sheet a pkg as missed"? This was literally within 10 minutes. I told him about the DIAD training we'd had (the last training not this one)and sent him a picture of the package. Never heard anything more.
From everything I can gather missed deliveries are huge in any center. Yes that's obvious but telling drivers to ignore the DIAD training is the wrong thing to do.
joeboodog
good people drink good beer
I once had an on road that told me to sheet a in a way that was blatantly inaccurate. When I refused to do so he asked why and I told him that by doing it his way could get me dismissed for "falsifying a company document." I just love it when they ask us to hang ourselves.
9.5er
Well-Known Member
Yes I am in a bonus center. I'd rather run scratch than an hour under but I do like getting credit when credit is due.
I'm also a cover driver and have only been able to file 9.5 one time because of all the hoops cover drivers have to jump through to do so.
oldngray
nowhere special
who got this training recently???
It would always piss me off when a preloader would load damaged packages. I would try to explain to him those should never be loaded and I can't deliver them. I just got the usual blank expression. And preload sups just told them to load everything just to get it out of the building.
Mack Grant
Well-Known Member
Hey I'm in a bonus center myself and the time allowances are not realistic IMO. They require completely optimal conditions. Not going to say I've never gotten bonus because I have, but it's just not enough money for me to worry about.
The Blackadder
Are you not amused?
My favorite was sheeting it as missed per training and then getting a message to delivery the missed package on the way in. The more I work here the more I wonder about management.
ManInBrown
Well-Known Member
We were told months ago, right around peak that the new procedure for damaged pkg found on car was
Attempt delivery. If customer refuses because damaged then sheet as missed
Attempt delivery. If customer refuses because damaged then sheet as missed
Brownslave688
You want a toe? I can get you a toe.
Even if they took it off as a damage they'd just put a roll of tape on it and put it back on the truck before the end of the shift.
The Blackadder
Are you not amused?
Yep, pre-loader the other day sent a clearly damage package to the damage area they slapped some tape on it and sent it back he stuck it under the belt, only to have a sup. tell him to just load it and have the driver deal with it.
S
selfcancelsignal
Guest
What I'm sick of is doing the DIAD training(s) & a week later, mgmt. telling me I need to do my DIAD training(s). Not sure why they don't just cancel out of your board once they've been completed. Annoying!
Sent from the 64GB US Cellular iPhone 5S of selfcancelsignal
Sent from the 64GB US Cellular iPhone 5S of selfcancelsignal
9.5er
Well-Known Member
Yep, got a message earlier in the week to do two diad trainings. I did them that day. Get a message next day. IF you didn't do your training be sure to do it.
Then today message said it was mandatory to clear with OMS that we did our training. So once again I did the training. For the second time. Didn't say a word to OMS when I got in. Just punched out and ran like hell for the house.
Z
ZQXC
Guest
Get the cardboard out of the building............
UpstateNYUPSer(Ret)
Well-Known Member
It sounds like the message was sent to all of the drivers. I do agree that it can be annoying but it is much easier for the OMS to hit "select all" when sending out the message rather than just sending it to those drivers who had yet to complete their training.
FilingBluesFL
Well-Known Member
The training specifically states that if you find a damaged package BEFORE making attempt, you are to sheet it as "Missed" and write in the comments "Poss Dmgd" or something like that.
When the customer decides to NOT accept the package because of DAMAGE, you THEN are to sheet it as "Refused - Damaged" That's if the customer does not want it because it appears damaged.
When the customer decides to NOT accept the package because of DAMAGE, you THEN are to sheet it as "Refused - Damaged" That's if the customer does not want it because it appears damaged.
OMG. Same thing here. Had a pkg break open, not preloads fault, it may have "fell". It had numerous small bars of soap, like for a motel, going to a ...some kind of living facility, half way house, MD I dont know.............Just finished the training, for the second time..............
Got a msg, whats your missed. I said its a pkg with like a million bars of little soaps, all over my truck. Ok, it was only maybe 500. Took me 20 minutes to pick them all up, on pm time, of course. He told me to bag it and deliver it..............I said no they are closed now. I was barely making it in by air time. No time for this crap.
Got a msg, whats your missed. I said its a pkg with like a million bars of little soaps, all over my truck. Ok, it was only maybe 500. Took me 20 minutes to pick them all up, on pm time, of course. He told me to bag it and deliver it..............I said no they are closed now. I was barely making it in by air time. No time for this crap.
Overpaid Union Thug
Well-Known Member
We were told to sheet damages as damaged now. I really found this to go against all that UPS teaches. I mean moving forward a few feet before backing is a backing first exception. A package car getting crushed by falling satellite junk or rear ended while parked in an empty parking lot is "avoidable." So why on Earth would they think that a damaged package should be sheeted as damaged?
