So basically, I was hired this past May, as a loader for the midnight shift and everything has been going well. However, all of my troubles began when I went back to my University. I am a full-time college student on my senior year and things are far from easy when balancing between work and school. This is not my first time working a part-time job and going to school full-time but UPS's request days off process is very confusing to me and some what unprofessional. I told my full-time supervisor that in order for me to maintain working here that I would need certain days off in order to prepare myself for exams in certain classes as well as my final exams. He told me that he could do that for me, all I had to do was tell him 2 weeks prior to the days I needed off. Here lies the problem, as we approach closer and closer to peak season, my full-time supervisor is becoming more and more resistant to giving me days off that I had requested off, (verbally but with reminders as the date approaches) all the back in September. To top it off, I am looking at basically a week off from work for my final exams coming in early December which I have been told by my co-workers is impossible for me to request off. I am in a really tough spot to say the least. If my full-time supervisor refuses to give me the days off that I need for my final exams then I will have to call out. If I call out for a week I am basically fired. What kills me the most is that HR and my full-time supervisor all told me that they will accommodate me and other college students who need more time for school. Since, there is no legitimate request days off (from my knowledge). I do not know how to go about this without losing my job. It is without question that I will not come into work especially for my final exams. To lose my job over something that was promised to me months before. I find it unacceptable and completely unreasonable. My question for you guys is, How can I go about this in order to maintain my position at UPS, but also receive the days off pertaining to my final exams. All advise is welcomed. Thank you in advance.