In my nearly 20 years at UPS it has always been common knowledge that management fudges numbers to make themselves look good. Every once in a while a big fish catches a little fish, puffs up their chest to make themselves look good and says "you're fired". There are not too many sups/managers with true ethics any more. It's ok for them to lie, cheat, and steal. The good guys/gals don't get too high on the food chain any more. Step on or be stepped on.