UPS loses Costco account

Brown287

Im not the Mail Man!
Started seeing Home Depot boxes with FDX labels….this maroon even lost us the account from where she came from. Target shifted the majority of their volume to FDX and now Costco….this should concern all of us. Just saying.
 
Started seeing Home Depot boxes with FDX labels….this maroon even lost us the account from where she came from. Target shifted the majority of their volume to FDX and now Costco….this should concern all of us. Just saying.
Is our company trying to overload FedEx ground on purpose so we can command a higher price from other customers?
.
 

Brown287

Im not the Mail Man!
Is our company trying to overload FedEx ground on purpose so we can command a higher price from other customers?
.
Don’t give them too much credit in the area of strategic planning. This is still the same company that dropped off bikes to all the centers over 10 years ago with no contingency for flat tires.
 

Returntosender

Well-Known Member
Pretty soon we’ll ONLY be delivering Amazon furniture, Rogue Fitness, and Hello Fresh.
Don’t forget our long term customer guarantee 10000 boxes every month
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badpal

Well-Known Member
Started seeing Home Depot boxes with FDX labels….this maroon even lost us the account from where she came from. Target shifted the majority of their volume to FDX and now Costco….this should concern all of us. Just saying.
Oh no, no more 100 pound broken ceramic toilets?
 

Cloud

Well-Known Member
So no more 50lb Costco bulk stops for this lady at this apartment complex who goes on a shopping spree weekly?
 

Brown287

Im not the Mail Man!
Oh no, no more 100 pound broken ceramic toilets?
Yes toilets break, Costco food boxes are heavy, Targets a pain in the ass, Amazon doesn’t pay full price and so on but stops on car in my neck of the woods, are on a major decline. My center averages 45 drivers out a day between w/c, sick, vac, etc yet we still are giving guys days off most days. Even a low margin customer is still better then no customer.
 
Yes toilets break, Costco food boxes are heavy, Targets a pain in the ass, Amazon doesn’t pay full price and so on but stops on car in my neck of the woods, are on a major decline. My center averages 45 drivers out a day between w/c, sick, vac, etc yet we still are giving guys days off most days. Even a low margin customer is still better then no customer.
Or maybe do you think that UPS is getting rid of some of these customers knowing they have to go over to FedEx ground and hoping FedEx ground will not be able to handle it. They will come crawling back to us at a higher rate.
 

evilleace

Well-Known Member
Or maybe do you think that UPS is getting rid of some of these customers knowing they have to go over to FedEx ground and hoping FedEx ground will not be able to handle it. They will come crawling back to us at a higher rate.
I was thinking about this the other day. Maybe this is strategic to get these customers to come back at the rates they should pay. I hope so anyway.
 
I was thinking about this the other day. Maybe this is strategic to get these customers to come back at the rates they should pay. I hope so anyway.
So many scenarios to choose from here.
The company may be focusing on future growth and do not want the system overloaded by big shippers that don't pay their fair share.

I guess only time will tell
 

Superteeth2478

Well-Known Member
I totally agree. I just thought we could all relate to my original point.
It's not that I don't, it is annoying when boxes fall apart because they're overpacked. But my experience for the most part with Costco boxes is that although they're heavy most of them don't fall apart. Now, dog food boxes...
 

silenze

Lunch is the best part of the day
Im guessing Costco, target, walmart samsclub is probably 75% of non amazon residential volume. UPS is now competing for the 25% left over scraps
 
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