The article only "touches" on some of the larger problems at UPS at the driver/preload level.
With preload, stupid decisions by supervisors cause service failures, late loads and misloads, but "they" never pay for it.
Its always the part timers that are "let go" as an excuse for the mistakes, when in reality, reducing hours, cutting staff, mixing loops, and creating "drops" that have too many packages in them are all the byproducts of stupid managerial decisions.
With drivers, the same applies. Route cuts, late hours, too much NDA, to many pickups and harrassment is causing tremendous stress on all drivers. ORION for example has increased the stress levels with its ridiculous expectations when its already been established that ORION doesnt work.
Management at the driver levels all acknowledge that it doesnt work, but they have no voice in stopping or fixing it.
The pressure from the top to implement a bad system causes the center teams to rely on discipline to make it work, and this is hurting drivers. Moral is at the lowest levels in years since ORION was introduced.
Harrassment grievances have skyrocketed nationwide since ORION was implemented and UPS should take a deeper look into the program to see if the results are worth the problems its creating on the drivers level.
UPS has no idea what kind of monsters its creating with its harrassment policies.
There are plenty of drivers with guns, and "some", with low tolerances for harrassment, and others just may do the same thing in another yard in time.
TOS.