59 Dano
I just want to make friends!
You're talking out of your head.Interesting. A 180 degree change in corporate philosophy. When did this sudden enlightenment occur to management? You know, the ones who had all the facts, and were willing to step up to the plate? Certainly not before the business model was run into the ground (pun intended). Express delivery was made complex and inefficient because of the parameters imposed by corporate, that you are now saying are worthless.
And you blamed it on the couriers.