Bubblehead
My Senior Picture
Most shippers never know it was late, unless the consignee bitches....Exactly.
I sent a 1# pkg via ground service to a city close to me. Fuel surcharge was 9%.
Then i sent a next day air letter to a city within 80 miles of my home. Fuel surcharge was 18%.
I tracked both pigs.
Neither one left the ground system.
I called the 800 # to ask why I got charged 18% for the air package. She said "jet fuel is expensive".
I asked her to track both packages. She admitted both went ground service.
There's an integrity problem here.
@Dragon is probably good with it. It fits his code of ethics.
....and most consignees don't complain, because they love their driver and don't want to get them in trouble.