Perhaps Carol put her time on the BOD to great use in identifying both issues and the people she wants in place to correct the issues of the past. I see a well planned methodical pragmatic approach......Ups is a great company with terrific people...whats needed is inspired leadership....I feel and sense that it is now here and in position to return value to the stock holders........The barometer is the stock price and dividend pay out.......
Time will tell with Carol, she has only been in charge since June. There has been a lot of high level retirements this year, many were probably asked to leave or take a lower positions with the company. All of them are leaving multi-millionaires, the ones still remaining are set for life even if they get terminated. What are the incentives for those remaining to provide any positive changes with this company? I once described Corporate Atlanta as a "Busy Bee Hive of Bad Behavior" well over a decade ago, has it changed?
You have to remember that half of UPS's "Terrific People" are the essential work force of Collective Bargaining employees. There will be a change in the leadership with the Teamsters before the next contract...The Company will not be dealing (I pray) with Union leadership that has failed to listen to it's own membership and ramrodded the last two contracts down our throats. A lot can and will happen in the 2 1/2 years when they start negotiating, If Biden gets in we all know what will happen..If Trump gets in with the help of the blue collar, middle American vote he will forever grateful or favor the people that put him back to finish his last 4 years. As a Union Grunt in operations I can tell you that Most of the working members of the Teamsters are voting Trump despite of what Hoffa says, just on what is happening in our streets and particularly the potential risks to our individual 401K and retirement plans.
Your statement above fails to mention "Service"...Question for you if you have been around for any amount of time would be: Have we improved to the service levels that we were operating at let us say 20 years ago or we hiding service failures because of poor planning and management decisions to look good on paper while operations is going to Hell in a Hand basket. I been with this Company close to 44 years now and personally I see good long term people giving up.."Both Hourly and Management" most are burnt up trying to make "bricks without straw" to please directives from clueless people that should never have been promoted in the first place without actual operations experience.
The Hourlies are toasted with 50 to 60 hours, 6 day operations currently and are expecting a "Peak From Hell"..
Sure the stock has gone up for the stockholders..It has for most of the Corporations in America with the decisions being made in Washington when this Pandemic hit, we are just riding the wave...It has nothing to do with any decisions being made in Atlanta by anybody and never has....