Call tag attempts without the call tags?

[BlackCat]

You have the 1Z and are falsifying records by hitting Not Found.

You are the one falsifying records by stop completing something you do not physically have.

Using your logic, I can stop complete ANY package, at any time, because I have the Z number.

 

[UpstateNYUPSer(Ret)]

You are the one falsifying records by stop completing something you do not physically have.

Using your logic, I can stop complete ANY package, at any time, because I have the Z number.

The chief difference is you have a package without a label, which will be easily resolved when you get back to the center.

 

[BlackCat]

which will be easily resolved

Like a missed package, a call tag can be easily resolved the next day when I physically have it.

 

[BlackCat]

The chief difference is you have a package without a label, which will be easily resolved when you get back to the center.

I am going to pitch to you a not so far fetched scenario. I am curious as how you would handle it.

You pull up to a stop where you are missing the call tag for a single piece pickup. You go up to the house and there are two boxes sitting outside marked for UPS pickup. One is a Amazon return and the other is a return for Walmart.

Which box do you pickup for return and label it later at the center?

 

[TearsInRain]

the right answer is to use your common sense

if you can pick up the package and get it labeled at the building, great do so

if you can't because you have a choice of boxes and can't differentiate, then don't

personally i would not manually sheet the tag at all, i would just pick up the box and bring it in, let the OMS label and scan it

once it's moving in the system, it's no longer a problem

 

[brownIEman]

If the non call tag printing is chronic, then someone is not doing their job.
-either the OMS that should be printing them, the OMS/sup that should stay on top of supply inventories if the issue is running out of label stock or tech support if the issue is technical problems with the printer or Network.
And ultimately the center manager as it's his/her responsibility to make sure everyone else is doing their job.

That said, if occasionally not having the printed call tag is your biggest gripe, or even in the top 20, consider yourself a very fortunate UPSer.

 

[jaker]

Current FT drivers should be grandfathered in but new FT hires should start at a lower rate, have a longer progression with a lower top out.

I know you are almost out the door here , but please when you leave ups leave BC also

You can't have a work force making less then other workers and if you can't understand that simple thing from raising kids and grandkids then you know what kind of person you are

 

[UpstateNYUPSer(Ret)]

I know you are almost out the door here , but please when you leave ups leave BC also

You can't have a work force making less then other workers and if you can't understand that simple thing from raising kids and grandkids then you know what kind of person you are

It worked at GM.

It can and would work here.

 

[brownIEman]

the right answer is to use your common sense

if you can pick up the package and get it labeled at the building, great do so

if you can't because you have a choice of boxes and can't differentiate, then don't

personally i would not manually sheet the tag at all, i would just pick up the box and bring it in, let the OMS label and scan it

once it's moving in the system, it's no longer a problem

I have to ask though- if you were recommending this solution to an ORS as a best practice for a driver group, what would you recommend to make sure the drivers get credit for the stop?

 

[brownIEman]

I know you are almost out the door here , but please when you leave ups leave BC also

You can't have a work force making less then other workers and if you can't understand that simple thing from raising kids and grandkids then you know what kind of person you are

It worked at GM.

It can and would work here.

Most people missed the fact that GM would have gone under even with the TARP bailout if not for the Union concessions, chief among those being the 2 tier compensation.

UPS is not in the straights GM was in and most people can't see that far ahead. I think by the time UPS gets to the point were the Union would even consider such a concession it will probably be too late for package.

 

[Bubblehead]

I have to ask though- if you were recommending this solution to an ORS as a best practice for a driver group, what would you recommend to make sure the drivers get credit for the stop?

Pay them the appropriate rate, by the hour for their time???

That's all the "credit" I need.

 

[brownIEman]

Pay them the appropriate rate, by the hour for their time???

That's all the "credit" I need.

As an ORS I could use other credits. Yes the driver would get paid for all time worked. There are actually other roles and wider implications for many processes at UPS, but nice job perpetuating the stereotype that drivers don't give a rats ass about anyone but themselves.

 

[Bubblehead]

As an ORS I could use other credits. Yes the driver would get paid for all time worked. There are actually other roles and wider implications for many processes at UPS, but nice job perpetuating the stereotype that drivers don't give a rats ass about anyone but themselves.

Perhaps the ORS should concentrate on getting the call tags printed then, instead of creating dishonest ways to create the illusion of service at the expense of the customers and consignees.
All these people equated with an acronym care about is their place on the BSC, not the reality of service.
Actually had an OCS tell me to sheet 2 call tags that they didn't print as not ready, because "we weren't ready".

Here's how I handle those situations; no call tag, no attempt, just like all the packages that are misloaded on other trucks.

 

[brownIEman]

Perhaps the ORS should concentrate on getting the call tags printed then, instead of creating dishonest ways to create the illusion of service at the expense of the customers and consignees.
All these people equated with an acronym care about is their place on the BSC, not the reality of service.
Actually had on OCS tell me to sheet 2 call tags that they didn't print as not ready, because "we weren't ready".

Here's how I handle those situations; no call tag, no attempt, just like all the packages that are misloaded on other trucks.

And you think your solution somehow helps service the customer?
If the package is available, pick it up and sheet it at the time. Then get it to the clerk for the label in the PM. Customer gets service, you get paid, center gets credit for the stop. Win, win, win.

 

[UpstateNYUPSer(Ret)]

I have to ask though- if you were recommending this solution to an ORS as a best practice for a driver group, what would you recommend to make sure the drivers get credit for the stop?

No one cares about getting credit for the stop.

 

[UpstateNYUPSer(Ret)]

As an ORS I could use other credits. Yes the driver would get paid for all time worked. There are actually other roles and wider implications for many processes at UPS, but nice job perpetuating the stereotype that drivers don't give a rats ass about anyone but themselves.

For the most part we don’t.

 

[MynameisNeigan]

crappy AM OMS is to blame

the really annoying bit is when you have the physical call tags but they aren't in EDD so you don't even realize until you probably are back at the building

I put the call tags in the load next or around the stop. Rookie mistake to miss a call tag

 

[brownIEman]

No one cares about getting credit for the stop.

Yes, I know. Was just curious if tears had a suggestion.

 

[TearsInRain]

I have to ask though- if you were recommending this solution to an ORS as a best practice for a driver group, what would you recommend to make sure the drivers get credit for the stop?

put it in as an on call pickup, 9988 -1-1

 

[BlackCat]

put it in as an on call pickup, 9988 -1-1

Unscheduled pickup. They love that.