Mugarolla
Light 'em up!
The wording changed to Cardinal. Having 40 late airs is not a cardinal sin under 17i.Depends on where you are I promise. Highly unlikely it would stick but 40 air is a lot of air. I'd call that serious/Cardinal whatever the wording is now.
The OP will be fine. Likely get a warning letter but better make sure he has zero late for a good while.
They are service failures. A cardinal sin would be if he lied about why he was late or if he did the old RDR.
A customer changed his delivery point which cost him a few extra minutes. He is only guilty of making a poor decision by delivering the bulk at that stop instead of delivering their air and then coming back.
If it was only 1 air, he may not even get a warning letter. It so happened that the customer had 40. UPS cannot let 40 slide, but they can only issue a warning letter.
Well, I guess they could fire him, but it would not even make it to the panel. It would be a paid vacation.
There is no way that even UPS would want this case heard at the State Panel.