@Dragon ,
In the mid nineties employees were "self directed" and we also dispatched routes by hourly discretion. The net profit for the company didn't diminish (by the earnings they posted) and we were off the clock a lot earlier.
Now, nothing is "normal" in the realm of a consistent route delivery order and customers are agravated enough to go with another carrier who is less expensive but delivers just like we do....
Haphazardly.
You and your mindset has diminished the value of Brown. Arrogance is not a virtue in case you were wondering.