Drivers not scanning on pickup

[clean hairy]

Customer trying to tell Drivers how to their jobs!
Wonder if he would like us telling him what he should do at his job?

 

[UpstateNYUPSer(Ret)]

Drivers are actually instructed not to scan pickups. It doesn't throw anything off, the package is scanned when it gets back to the building.

We are talking about an on call pickup here. We are required to scan all of the packages at an on call as there is no end of day report for us to scan.

 

[UpstateNYUPSer(Ret)]

UPS drivers are required to work as management directs. Not UPS customers. You should be posting your complaint in the partners section.

His complaint is valid-----his driver is not doing his/her job.

 

[UpstateNYUPSer(Ret)]

Pick up scan means nothing. Drop it off at a store or a customer center and get a receipt.

He paid the $10 for an on call pickup. Our driver is supposed to scan all of the packages at an on call pickup----that is the method.

 

[UpstateNYUPSer(Ret)]

Customer trying to tell Drivers how to their jobs!
Wonder if he would like us telling him what he should do at his job?

This time the customer just happens to be right----our driver is not doing his/her job.

 

[UpstateNYUPSer(Ret)]

It would make sense to scan ODS pickups however we have been directed by our management teams not to scan any pickup piece with exception of ARS and prepaid packages a customer may give us.

We are supposed to scan all packages at an on call pickup.

 

[UpstateNYUPSer(Ret)]

Oh man. So when my last pick up has 500 packages, I should just sit there and scan every package. Even the smalls in bags too.

That'll add 2 hours to my day.


Awesome

We are talking about on calls here.

TTKU

 

[UpstateNYUPSer(Ret)]

Management told us to not even scan those because it takes too much time, just put in the number of packages (even though it subsequently says the number doesn't match)

If the number that they called in does no match the number that they hand you you can change the number on the on call.

 

[Turdferguson]

He paid the $10 for an on call pickup. Our driver is supposed to scan all of the packages at an on call pickup----that is the method.

No the method is to work as directed. As has been pointed out numerous times on here. Each area operates differently from one another ,and if they have been instructed not to scan packages being picked up then they shouldn't.

 

[UpstateNYUPSer(Ret)]

I was being sarcastic. I have two huge pick ups at the end of the day. They average anywhere from 500-700 each pick up and most are already in the forever smalls bags.

I'm aware that all letter box pick ups have to be scanned. Never had more than maybe 50 at a letter box. But I'm sure it happens.

I just scan the end of day and put in the total per management minus the skim total from earlier.

We used to scan them all at these two big pick ups but the center manager and the DM changed that.

Again, we are talking about OCA's here.

 

[UpstateNYUPSer(Ret)]

No the method is to work as directed. As has been pointed out numerous times on here. Each area operates differently from one another ,and if they have been instructed not to scan packages being picked up then they shouldn't.

It is an on call pickup. You are supposed to scan all packages at an on call pickup.

 

[Orion inc.]

All letter box pick ups have to be scanned and yes sometimes that could mean a hundred or two hundred at some large insurance companies, may add 10 or 15 minutes to your day sitting in an air conditioned building scanning NDA letters.

We are talking about on calls here.

TTKU

Sarcasm genius. I know what he was saying. He also said ups should require to scan every pick up package every time.

You really don't pay attention to the details do you?
TTKU

 

[UpstateNYUPSer(Ret)]

I scan everything I pick up, including customers driving up to me to hand me a prepaid Return Service.

I have to politely disagree with you and suggest that what you are doing may be considered stealing time.

 

[Orion inc.]

Again, we are talking about OCA's here.

Again go back and read his post. He's saying drivers should scan everything they pick up. He's not just saying OCAs.

Once again Dave can't pay attention to the details

 

[UpstateNYUPSer(Ret)]

Tired of these trolls.
Please report his first post.

In this case the "troll" happens to be 100% correct.

 

[Orion inc.]

I have to politely disagree with you and suggest that what you are doing may be considered stealing time.

says the guy who follows the rules.

How's that unpaid free labor you give them every day going?

 

[IVE GOTTA PACKAGE 4U]

In this case the "troll" happens to be 100% correct.

Who cares. He has no business posting here.

 

[UpstateNYUPSer(Ret)]

Who cares. He has no business posting here.

Why not? He had a valid question and, as it turns out, he was not receiving the level of service that he was paying for.

 

[Orion inc.]

He paid the $10 for an on call pickup. Our driver is supposed to scan all of the packages at an on call pickup----that is the method.

its so funny to watch you give lectures on the methods since you pick and choose which to follow

 

[IVE GOTTA PACKAGE 4U]

Why not? He had a valid question and, as it turns out, he was not receiving the level of service that he was paying for.

Not my problem. This is NOT what Brown Cafe is here for.