Wanna bet?
Dollar General used to be one of my biggest pain in the ass stops. After I brought their packages to their preferred delivery point, I would then have to walk up and down the aisles to try and find a manager. Now, I bring the packages to their preferred delivery point, tell the nearest employee how many I brought in and wish them a nice day. Much, much quicker----plus I don't have to deal with that bitch of a manager.
CIR is much quicker than interacting with the customer.