I work on the sort isle, and the small sort return belt comes back to our area. If they are too heavy we just dump them out and send them on their way. We have complained, it doesn't do much good. They just keep upping the number of smalls that must be in each bag. I sort the 7+ pound packages to whatever belt they go to for that very reason. I think they want us to send up to like 10 pounds to small sort, but no one in our area wants to pick those up. What is even worse is there is no standardized sizes. Small sort says "it doesn't fit in the bin" and sends the bigger ones back, but other buildings bag them. Seems like all we are doing is making more work for the next guy since every building seems to have a different size and weight restriction.
The "new" bags are even worse. They look like the old ones, but they are much softer and slicker. They work great on our 40 year old belts. They slide right back down and go to whatever belt they fall closest to.
Speaking of improved bags, it is always nice when they run out of forever bags and start using 1 ply garbage bags. As soon as you try to pick those up the bags split wide open and everyone goes flying everywhere.
If you want more things to complain about, how about those labels they put on the bags? You know the ones that go 2 feet and then blow away?