I do agree with you and the premise that a 20 year RPCD should know what to do. But, since there doesn't seem to be or they have refused a "refresher" course offered a Intergrad, then there's gonna be a call to the center.
Why would there be a call to the center?
A driver was trained on duplicate stops. Sheet the packages like you were trained unless you were instructed by your center to do it differently at some point in the past.
@Wally said he was instructed that if the wheels move, it’s a separate stop. That’s fine. He’s working as instructed.
Centers typically like to do it their own way and disregard corporate training. We had this issue with missed packages. Centers wanted it done their own way despite what Corporate training said.
I just hope
@Wally has that in writing, or at least a Steward told the same thing to back him up if something happens. Because we all know he would be thrown under the bus if he said his center told him to disregard Corporate training and do it their way.