ISFriendly
Well-Known Member
No one told me not to post anymore
Usual TSG work and lies:
UPS does not recognize that modern economy runs on oil and IT.
Who's helping these I.Sers find jobs within a month; are they given a listing of available jobs?![]()
Anyone that says being dishonest on these BS reports is a "major offense and My Word How can you guys do that" is someone that has never worked in TSG, and actually been forced to use a cumbersome POS product like PMT to justify your dept's existence. The timelines and inputs in PMT for a job like IT support are unrealistic and allow NO room for the sudden work(like crashes) that TSG are there for in the first place. TSG's job is largely reactive(and if you think TSG does not have to drop everything and react and get a server or critical app back up you really don't know what the hell your talking about) You strike me as another of the many "bean counters" this stupid company puts into decision making positions to make decisions on things they have NO practical experience with(ex:driving a route, TSG, loading a truck). Go back to your cubicle and play with your UPS knick knacks.........
I don't know if you didn't fully read my post and the one I responded to, or if you purposefully disregarded the points.
The previous poster said that he lies on PMT reports and that its a big problem. Here is what was said:
"In other words: we have to lie or deliver false reports to management. Not as we like it, but this is the only way to survive as TSG.
But the problem is, that management decisions are based on PMT Reports. Decesions that are based on false reports / statistics tend to be catastrophic in the long run. Sorry to say that, but this happens right now."
So, is the problem that PMT is cumbersome? Are you told to lie?
No, I have not managed TSG. I've managed many different UPS functions including some IT work a number of years ago.
Whether its package drivers, hub employees, preload, IS, or TSG, falsifying reports is wrong.
I know you have a tough job. You're not the only one. TSG is running a much more cost effective operation today. That's a good thing.
P-Man
I left UPS during the TSG downsizing.
My direct supervisor understood that his PMT requirements were unreasonable. He knew his manager's PMT requirements of him were unreasonable.
But, just the same, I lied to my supervisor, who lied to his manager.
Not a one of us is a dishonest person. How can I say this? None of us lie in our daily life outside of UPS PMT. You either lied (falsified) or you suffer discipline and possible termination. There was no option. Is it right?
NO -- hence I left. But, some of my peers were not in a position to leave. Many didn't want to leave but were downsized.
I live in a townhome community. I have a one-car car and a one-car driveway. My garage is filled with boxes, boats, saws, etc. My association passed a rule (enforceable by towing) that no one can park on the street. I and many others pleaded that it wasn't fair. Most families in my neighborhood require two working adults to pay the mortgage and association fees (and all the other expenses of life).
The people who passed the rule didn't care about my ownership of two or more cars. They just didn't car. I now park on the road and chance towing.
It ain't right, but it is what it is. PMT is a lot like my problem at home. I do something that is not supposed to happen because some heartless and unyielding person says that the the law is the law.
I trying to quit this townhome like I quit UPS, but it is a little harder to get out of a house than it is a job.
-- I lied every single day in PMT. The PMT "rules" required it.--
OK, Here's my two cents. I did a stint in TSG when PMT first was being rolled out. Although I am quite literate with technology my goal was never to stay in TSG, rather to take the opportunity to learn about that aspect of UPS. Prior to being in TSG, I had many dealings with TSG, most were very good, by techs who cared. However, often I'd know and see techs that came in and spent a good chunk of their day t/w other techs in the G.O. I used to have a cube across from them, and would constantly hear them talk about all sorts of things but UPS. One day I needed something fixed on my PC, I walked over and asked for some help, they basically told me they were too busy and I'd have to wait etc. (Well before PMT). There were two techs there and there FT supv. I then asked if they wanted to hear a recap of their conversation over the last hour about Microsoft, Bill Gates etc. Needless to say they worked on my request immediately. Long story short, we had way too many people. Technology has improved, Tivoli, remote support etc. I wouldn't like it either if my job got affected like this. But in a technology job, you need to keep working on your skill and improving yourself, or you will fall behind. Keep talking about the good old days if you want, but we won't be going back to them.
The problem at UPS is that most everyone is paid to do something productive every minute. In most cases, that productivity has to do with lifting and lowering boxes. It is a hard thing to understand that some employees are paid for their thinking skills, not their brawn. It was probably the hardest thing for me at UPS. There was an expectation that I do something all the time. I'm not lazy, but I had a hard time understanding what it was that I was supposed to do. Busy work in IT is not necessarily a good thing. In fact, it can be counterproductive. You can PMI a device into failure. Any TSG Tech worth their salt has seen the benefit of leaving working equipment in a hub or center alone.
To your point, though, if a tech has no work and and is not responsive to an enduser's request -- this is a problem.