Mugarolla
Light 'em up!
Yes. And they want ORION to work so badly so they don't have to pay the big $ anymore.Actually you are given a variance on ORION trace.. From this site where we seem to gather, depending on area and center, between 85%-95% compliance. For many routes that's between 10 and 20 'breaks'. In addition we are instructed to not have service failures nor run up our miles.
If you are asked by management to break trace to fix ORION, reduce miles, or prevent customer service failures, then they should give you those instructions in the morning while in building.
Else, if you are asking me to use my knowledge base and better discretion to reduce time, miles and $, well then that was kinda my job before and the reason why you pay me the big $. Simplicity.
Any Tom, Dick or Harry can do it if ORION was perfect and they can find any Tom, Dick or Harry to do it for $25/hr with full benefits.
Just look at FedEx Express. $25/hr and Fred has no problem keeping drivers.
FedEx ground may be a different story. Average of $15-$20/hr but it is "their business".