CharleyHustle
Well-Known Member
In my area, they used the "SSPVE" system, and FT management, managers, and division manager posted "their" metrics in highly visible locations, and "their" percent effective on each of them. I certainly don't know everyone, but I don't recall a single management person having a problem with it. Better, I would point to it and talk about what we needed to do to fix it. Most of the same things hourly employees are talked to about, are on the supervisor's QPR.
Hourly employees work as instructed. By posting individual hourly employee "numbers" you are only pointing out how well or poorly these hourly have been instructed. "Their metrics" and "their percent effective" are measurements of management effectiveness. Hence the contractual language of "the union does not recognize company standards". You can discipline individual hourly for not following instruction, but that cannot be done "one-on-one", there must be union representation if the employee or the employer contemplates discipline. This documents what instruction was given and what instruction the hourly did not follow.
The gist of this is that many managers believe that hourly employees are always at fault for the failings of the operation, and nothing could be further from the truth. Posting 'numbers" of hourly is management saying "I'm in over my head and I can't come up with any solutions so I'm posting this so maybe they'll do better".