It's ridiculous, they just need to hold someone accountable so they can explain to their superiors.
Hitting parked objects and objects that are bigger than you often get you a lot of attention, but it is what it is and you move on with your life. No one comes into work saying they really want to have an accident today, or they want to get hurt today.
We may have accidents every once in awhile, but if you look at the amount of time we spend driving in often tricky delivery areas, we sure avoid a lot of them on a daily basis. I know I do.
Keep on truckin'