Telematics vs. Human Beings
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1BROWNWRENCH
Amatuer Malthusian
I answer those sort of questions all the time lately when it comes to my time card vs arbitrary and obsolete AIS book times.
1BROWNWRENCH
Amatuer Malthusian
Teletubbie
sailfish
Master of Karate and Friendship for Everyone
Just tell him you don't know. You just wanted to get all the slow out of your system at that one stop so you could be really fast the rest of the day.
MyTripisCut
Never bought my own handtruck
You were looking for a package? C'mon man, you can't think of a reason to get held up at a stop? Diad had an unexpected restart........had to take a leak......couldn't find anyone to sign.......another truck was parked on the dock......... Come on!!!
sailfish
Master of Karate and Friendship for Everyone
And God. How do you look at someone with a straight face and ask them something like this? I'd never be able to take myself seriously if I were in management. Well, even less than I do already.
Indecisi0n
Well-Known Member
Well, answer the question.
Richard Harrow
Deplorable.
"I don't recall".
Conversely, ever notice why you aren't asked "why did you drive 32 miles when the computer said you should've driven 38?"
3 done 3 to go
In control of own destiny
Got caught up at the cattle crossing the road. Can't you see it from your satellite? D*
1BROWNWRENCH
Amatuer Malthusian
Faulty RR crossing barrier.
scooby0048
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..because I was...
KOG72
I’m full of it
Sh** Happens!!!!!!
clean hairy
Well-Known Member
"Please have the Computer demonstrate how the work could be done in the timeframe it indicated"
Cementups
Box Monkey
My old center manager asked me one day why I was at a particular stop for over 10 minutes (yet I run under everyday). I explained to him that the customer was trying to ship a package through our website and didn't know how so I was walking her through it. He told me, "tell her to call the 1-800 number, you don't have time for that."
I told him, "That's not going to happen. I was hired by United Parcel SERVICE. Note the keyword Service. Not UPS. Service means taking those extra minutes and helping a customer out. Especially when you are telling us everyday to 'sell the business' and get sales leads. So what happens here in your scenario is I tell her to call the 1-800 number and then 5 minutes later the FedEx guy walks in the door and helps her ship her package through them and now we just lost a customer because I 'didn't have time for her.' I'm not sure if they taught you this in your business class but if you make one person happy, you've potentially made 10 happy but if you piss 1 person off, you've potentially pissed 100 people off."
He gave me a stunned quiet look for about 10 seconds and said, "ok, just try and keep it to a minimum." LOL.
guyinthebrownbox
Well-Known Member
"Im.going as fast as I can as safely as I can"
