I think you're wrong, Channa. Police have a responsibility to respond to ALL calls for assistance.
You're right, working with stewards to get staffing to appropriate levels would be the appropriate thing to do. However...apparently management skipped that step in this situation. I worked at Addison during the storm that nailed Chicago's suburbs to the WALL the day/night before Thanksgiving 2004. Management howled and put out a general call for doublers. No problems.
In Joopster's situation, they skipped that step. Indeed, management just wouldn't allow employees to leave. Tie, I think its called a "lock-in" at that point and those, sir, to the best of knowledge are illegal. Yeah, yeah, work the 5 hours but DON'T disrespect your employees by forcing them to stay. With the roads in the condition they were, that's almost asking for some kind of lawsuit if the employee gets hurt going home because of the snow/ice. The consequences...that's something UPS and the union would have to decide on. Personally, if the roads were that bad to begin with and only getting worse by the minute, I'd never have left home. Then again, I'm not an "attendance problem." Again, to Tie: I've never even TRIED to drive an 18-wheeler, let alone down a mountain. Hat's off for doing it safely!!!
As a few posters have said, I'm only a "baby" in terms of UPS experience. I was a driver helper during Denver's blizzard(s). Trust me, I KNOW UPS'll do everything it can to make service on as many packages as possible. The day Denver's first blizzard hit, I woke up, looked outside and saw how much snow there was. I called the center and my dispatch was confirmed. I found out then just how far UPS'll go to get packages out on time. -Rocky