What Happened to the "Service" part of UP"S"

[Box Ox]

You remember the peak of 1017? WOW! You ARE old!

@rod and Pepperidge Farm remember.

 

[barnyard]

They used to go by past known closures to pull any that drivers did not specify. Now, there are fewer and fewer businesses closing on Good Friday. On my route, the only closures were schools. No one else even took a longer lunch.

 

[purehavanne]

United Parcel Select X for Other

 

[snarts]

yea the service might be but they are making record revenue and profits ever since they stopped giving a and at the end of they day if they are making money nothing else matters.

 

[rudy5150]

We service the shareholders

 

[Please Call Center]

More cryin' here than a Junor High breakup.
View attachment 245146

"Ward, i think you were a little hard on the Beaver last night."

 

[IVE GOTTA PACKAGE 4U]

Lots of on topic posts here.......

 

[BakerMayfield2018]

Lots of on topic posts here.......

That only applies to us members that mr hardass I’m the new mod around here cosmo d* has a hard on 4. Sorry.

 

[IVE GOTTA PACKAGE 4U]

That only applies to us members that mr hardass I’m the new mod around here cosmo d* has a hard on 4. Sorry.

Who cares

it.

 

[Poop Head]

yea the service might be but they are making record revenue and profits ever since they stopped giving a and at the end of they day if they are making money nothing else matters.

Until we're on par with FedEx and the P.O. service wise? But cost way more? What happens then?

 

[InsideUPS]

yea the service might be but they are making record revenue and profits ever since they stopped giving a and at the end of they day if they are making money nothing else matters.

This $20 Billion dollar certainly has investors concerned..... Bloomberg - Are you a robot?

"In Salt Lake City, packages speed along conveyor belts at about six miles an hour in a building that’s a third of a mile long and a quarter-mile wide. The pace is 10 times faster than if the parcels were managed by hand. Scanners, dimensioners and other gadgets increase the accuracy of the sorting, which once relied on employees directing packages to the right chute."

At the end of the day....it takes drivers and intelligent management decisions to reliably delivery packages regardless of how efficiently you can handle them between points A and B. All this innovation certainly does not make up for poor decision making at the top such as choosing to improperly KC packages that result in service failures on final delivery....... especially during peak season and holidays.

Ironically, now that Atlanta has invested in this $20 billion infrastructure upgrade, UPS Atlanta has implemented a nationwide spending freeze on essential items within each of the centers that even affect the mechanics. Package car parts and part inventories are limited which ultimately affects safety. Our building deals with scanners that are not reliable and as I mentioned, our supervisor had to purchase his own walkie talkie communication system to run his sort.

Yes...UPS is currently making money...but for how long? Poor investment strategies and cutting in areas where you shouldn't (Service and Reliability) can easily prove detrimental to a company'a long term growth and ability to compete. Atlanta really needs to get their butts out of the boardroom and visit centers across the country and talk with the "ground troops".....both management and hourly. Relying on your Regional managers for information is nothing but a meeting of lower management telling upper management what they "want" to hear........not how it actually is.

 

[Two Tokes]

How do you know this? I clock in on time and barely know anything that is going on

Best way to roll with this company
We are becoming a real sheet show

 

[Two Tokes]

This $20 Billion dollar certainly has investors concerned..... Bloomberg - Are you a robot?

"In Salt Lake City, packages speed along conveyor belts at about six miles an hour in a building that’s a third of a mile long and a quarter-mile wide. The pace is 10 times faster than if the parcels were managed by hand. Scanners, dimensioners and other gadgets increase the accuracy of the sorting, which once relied on employees directing packages to the right chute."

At the end of the day....it takes drivers and intelligent management decisions to reliably delivery packages regardless of how efficiently you can handle them between points A and B. All this innovation certainly does not make up for poor decision making at the top such as choosing to improperly KC packages that result in service failures on final delivery....... especially during peak season and holidays.

Ironically, now that Atlanta has invested in this $20 billion infrastructure upgrade, UPS Atlanta has implemented a nationwide spending freeze on essential items within each of the centers that even affect the mechanics. Package car parts and part inventories are limited which ultimately affects safety. Our building deals with scanners that are not reliable and as I mentioned, our supervisor had to purchase his own walkie talkie communication system to run his sort.

Yes...UPS is currently making money...but for how long? Poor investment strategies and cutting in areas where you shouldn't (Service and Reliability) can easily prove detrimental to a company'a long term growth and ability to compete. Atlanta really needs to get their butts out of the boardroom and visit centers across the country and talk with the "ground troops".....both management and hourly. Relying on your Regional managers for information is nothing but a meeting of lower management telling upper management what they "want" to hear........not how it actually is.

View attachment 245562

We tried one of those type centers for package a couple of years ago
90 million in the sheeter
We went back to the old building

 

[Poop Head]

We tried one of those type centers for package a couple of years ago
90 million in the sheeter
We went back to the old building

LMFAO!!

I love it!!

 

[Frankie's Friend]

just keep writing it up as “ safety” it will get fix

Nah red tag it on day 2. Illegal to drive with safety issue.

 

[Frankie's Friend]

Anyone remember the "Q" (Quality) days at UPS when Oz Nelson was CEO....before the IPO? Anyone remember when one "soaker" would get a driver fired? The new generation of employees at UPS will never know what a well run company UPS used to be in terms of providing Service to the customers at all cost......

Here it was Good Friday and we had 5 trailer loads of KC's...... (Know Closed). Great idea to hold packages thereby reducing driver on road time, increasing efficiency, saving money, etc.. Only problem was that many of the packages/stops in those trailers were not closed or even businesses. Morning dispatchers whom I assume were directed by top level management to reduce driver loads improperly KC'd packages of customers that urgently needed their items for Easter. Many complaints were coming into the center both directly and indirectly through the national call center. Customers were coming into the building to pick up their packages based on tracking information as well as uninformed call center employees telling them that their package was in our center. The only problem was that their packages were buried within the 5 trailer full retain trailers. One of the worst fiascos I have ever witnessed at UPS in a long time.... (at least since the peaks seasons of 2016 and 1017). It was truly disappointing to witness and be part of so many service failures for our customers. Nice to know that our 1st Qtr results will be stellar and that our CEO is still making his $14,000,000.

The former "Tightest Ship in the Shipping Business" is no longer.

View attachment 245135

It wont matter when we dont have enough gas to deliver it all anyway

What kind of name is Oz?

A really short one.

 

[vvv]

Anyone remember the "Q" (Quality) days at UPS when Oz Nelson was CEO....before the IPO? Anyone remember when one "soaker" would get a driver fired? The new generation of employees at UPS will never know what a well run company UPS used to be in terms of providing Service to the customers at all cost......

Here it was Good Friday and we had 5 trailer loads of KC's...... (Know Closed). Great idea to hold packages thereby reducing driver on road time, increasing efficiency, saving money, etc.. Only problem was that many of the packages/stops in those trailers were not closed or even businesses. Morning dispatchers whom I assume were directed by top level management to reduce driver loads improperly KC'd packages of customers that urgently needed their items for Easter. Many complaints were coming into the center both directly and indirectly through the national call center. Customers were coming into the building to pick up their packages based on tracking information as well as uninformed call center employees telling them that their package was in our center. The only problem was that their packages were buried within the 5 trailer full retain trailers. One of the worst fiascos I have ever witnessed at UPS in a long time.... (at least since the peaks seasons of 2016 and 1017). It was truly disappointing to witness and be part of so many service failures for our customers. Nice to know that our 1st Qtr results will be stellar and that our CEO is still making his $14,000,000.

The former "Tightest Ship in the Shipping Business" is no longer.

View attachment 245135

MAN OVERBOARD!!!!

 

[vvv]

Jim Casey is probably rolling in his grave with what has become of his company.

My check still clears, who cares. I became numb to everything at this dump long long ago and have no cares whatsoever.