This is a question I have been wanting to ask for a long time. How many of our management people actually have a degree in business management? The ones I know have degrees in history, political science, criminal justice and physcology. I know district managers on up must have some formal training in business (at least i hope they do for our company's sake).
My point is, talented people with degrees in business go and work for companies that pay really well, treat their employees well, have an opportunity for advancement, and are given nice bonuses (hello 1.6 MIP this year!) . This is what scares me about the company. UPS can't (or won't) offer the same incentives that most other US companies will to young and talented people. I think we are getting our
kicked by DHL because we have managers that majored in english or 18th century french poetry (no offense to people who have their degree in that).
None of the sups,excluding the center manager (only because I never asked), have a degree in my center. The old school was to work your way up thru the company. That way, one got a full understanding how the logistics of UPS worked. With the technology today, the company views that the concept of experience and learning the job from the ground up is a thing of the past.
In my opinion,this is a fatal flaw.
Technology can be learned by motivated people no matter their level of education.
No disrespect to the techs that help this company keep running. It is just the direction of the company is leaning to technology over the nuts and bolts of keeping the core business based on the knowledge and of expeirience of its dedicated employees, who serve on all levels.