hehe xd
Well-Known Member
TLDR: car got backed in to, found out it was a UPS truck, driver never reported it.
"This is a bit long winded, but I wanted to share the entire situation to see what I should do.
Last Monday (10/25), a UPS truck backed into my car, and the steel bumper on the UPS truck cracked my bumper. It looks fairly minor, but definitely something worth having repaired.
I wasn't standing next to my car when this happened; I was inside at work. However, we have cameras around the building, and I have clear video footage of the incident occurring. In the video, after the bump, the driver got out, appeared to call someone, then took pictures of my damaged bumper. He/she then proceeded to deliver a few packages to an adjacent building, then drove off. I didn't find a note on my car, and it doesn't appear that one was left in the video.
I obtained the video 2 days later on Wednesday, so once I figured out it was a UPS truck, I called the 800 number and reported this incident. They obtained some basic information (date, address, etc.) and told me someone from the area office would contact me before the end of the day. Not too long after, I received a call from a UPS employee at the area office (not sure if this was the distribution center or somewhere else). I told him/her what happened and that I had a video of the incident. He/she said it would be reported to the manager, and I would then receive a call from him. Sure enough, he then called me and said he would meet me at my house after work the next day to see the damage and view the video. He never said anything about bringing an adjuster or any insurance rep.
After work the next day, he calls me and says he won't be able to make because he had to fill in for another driver. He has yet to visit me regarding this issue. I'm being patient.
First of all, I would like to know why the driver didn't leave a note of any kind letting me know he backed into my car.
Is there any advice on what I should do to get him to begin the process of initiating a repair? This doesn't seem very high on his priority list of things to look into."
"This is a bit long winded, but I wanted to share the entire situation to see what I should do.
Last Monday (10/25), a UPS truck backed into my car, and the steel bumper on the UPS truck cracked my bumper. It looks fairly minor, but definitely something worth having repaired.
I wasn't standing next to my car when this happened; I was inside at work. However, we have cameras around the building, and I have clear video footage of the incident occurring. In the video, after the bump, the driver got out, appeared to call someone, then took pictures of my damaged bumper. He/she then proceeded to deliver a few packages to an adjacent building, then drove off. I didn't find a note on my car, and it doesn't appear that one was left in the video.
I obtained the video 2 days later on Wednesday, so once I figured out it was a UPS truck, I called the 800 number and reported this incident. They obtained some basic information (date, address, etc.) and told me someone from the area office would contact me before the end of the day. Not too long after, I received a call from a UPS employee at the area office (not sure if this was the distribution center or somewhere else). I told him/her what happened and that I had a video of the incident. He/she said it would be reported to the manager, and I would then receive a call from him. Sure enough, he then called me and said he would meet me at my house after work the next day to see the damage and view the video. He never said anything about bringing an adjuster or any insurance rep.
After work the next day, he calls me and says he won't be able to make because he had to fill in for another driver. He has yet to visit me regarding this issue. I'm being patient.
First of all, I would like to know why the driver didn't leave a note of any kind letting me know he backed into my car.
Is there any advice on what I should do to get him to begin the process of initiating a repair? This doesn't seem very high on his priority list of things to look into."
in person, as you are on this site, it was no accident.
