Brownmonster
You're right about baby sitting a sup. When I got one at our fiasco, He came out of automotive. I asked him if he had used a diad before; "Oh sure, I'm pretty good at it." Then I asked if he had any delivery experience and he says "Went with a driver and we delivered 300 stops and were in by 6:30!"
He was very proud of himself. Well when we got to the first stop, I handed him the board and he couldn't even get the street adress in. He had no clue. He did hussle, but I come to find out that his 300 stops were mostly to huge apartment complexes where they left 20-30 stops at a time at the managers office who took care of them. By 8:30 that night, he knew what it was like to deliver for real. 260 stops to 260 different addresses. He found a new respect for drivers. But the really good thing about having a sup from automotive ride with you for two days is he made sure every little thing on my car was right before he went back to his own center.
Hope all is back to normal for you.