An example for you
I was covering a route in the hood. Resi mixed with biz. Orion has me doing resi in between biz stops. At the morning pcm, we are all told to follow Orion as close to 100% as possible
I follow instructions, do resi stops before biz stops. Sent a msg at 3pm that I needed biz help. End up having about 20 missed biz. Did they try to say something? Yes... did it stick? Hell no
Example #2. I work I fl, in the middle of summer I'm told the truck needs to be sorted by 2pm. This is unsafe as the back of the pc reaches 130 degrees. I find a biz stop on the wrong shelf at 445. I can't drive back and make service on time. I send a message, and sheet it as missed at 445. Once again, no discipline.