Sales guy. Your job is simple. When you see a Fed ex driver getting pick ups from a business. Go get that business for us. You can't see it sitting looking at the BC. You are right. We will have more work if you can complete your mission. Now go to the fridge to get more kool -aid. It's the drivers fault. Right?
I have to admit that I am a bit surprised by your attitude re: sales leads.
Our center has 24-28 drivers on road daily. We have 2 BD people----one for major accounts and the other for the rest. I am no math major but I am pretty sure that 24-28 is greater than 2.
It's not that hard to look for opportunity while on road. You mentioned the FedEx driver making a pickup while you are making a delivery at a commercial stop. It would take you less than a minute to submit the sales lead through your DIAD.
I pick up at Staples, MBE and the UPS Store. I know that we are asked not to submit leads on volume picked up there but these are the ideal stops to secure new volume. I will either set aside or will take cell phone pics of packages from shippers who I think may be interested in a daily pickup so that I can input the information while either on break or when I get back to the center. Our center manager prefers that we use the sales lead cards and have the OMS input the leads but I do them myself as it is much easier for all involved.
Sales leads need not be limited to your delivery area. Yeah, the bid driver might get upset that he has a new pickup that he won't be getting any credit for, but he had the chance to submit the lead and for whatever reason decided not to.
BD simply does not have the manpower to solicit sales leads.