What Drano leaves out is USPS is the biggest customer Express has , the operation is being drastically downsized.
Many similarities between this scenario, and the Amazon storyline. For years we were told that Amazon was basically a non-revenue account used to fill Fedex planes in order to make the rest of the freight more profitable. As Amazon built out its own delivery system, it dumped the unprofitable (say rural) packages on FedEx, UPS, and USPS, and used the profits to build out a system that now competes with them. FedEx finally saw the light, and restructured the freight rates it was charging Amazon, basically killing any business between them. Couriers, at least, cheered the decision, because it only made good sense, even if it was too little, too late.
So, lesson learned (?), FedEx applies this basic business 101 lesson to its largest 'customer': if doing business with them is, or will soon be, unprofitable, WHY keep their business???
And yet you criticize them!