You are able to find the complete tracking number under details if you wanted to write it down and use that to redo the stop instead of driving back and knocking. But know you would be subject to the browncafe integrity guidelines and rightfully so.
I just tell them, computer failure, somehow I lost it. Never had a problem, usually happens on the turn around back to the truck.
Either that or get fired for a late air, LOL. Its easy to do when you run commercial all day, then get in your resi with a sig req.
It shows up as late air, you have the power to fix it, you will get a letter. Yes you would not get fired, for one, but why give them fuel? And get hammered for the mistake. Now if the edit key would work, and that would make sense, it is quickly correctable, but they removed that feature. Ever wonder why?
In EDD, can you not hit escape delivery edit and void the stop then resheet(not as dup)., when you realize you hit the wrong key fixing it while your close to the door?
Then I didn't understand your post.
I understand the process of how to void out and correct a late residential next day air saver. I also understand how to get a tracking number for package that is out of my possession and has already been delivered.
