With all due respect when I was pt management, I ran the dispatching and the preload, and yes I was considered mgmt, and held accountable. And I was awesome. Like our OP said, if someone liked light dispatches, they got it, and when they didnt they knew why, if someone liked heavy days, they got it. If someone needed a day off, they got it. It all worked well til one day a dm walked in at 8 am and no ft sups were yet there and he said, who is running this place anyway, and it was me, myself and I. At 9am no one yet knew what seat they were in because it was no longer my job. That was a fun day.
We got a new sup and center manager the next day, and they were fretting, whos running this place, and I said me, no worries. We were 100 % in range that day, and that center manager never forgot it. He is the one who got me into full time driving so I could go into ft mgmt.
And once into driving, I said screw that.
Because I knew there were too few like him, and too many nay sayers. I also had the keys to the building, and the one who covered the ftimers when they were off for surgeries etc.
I was also sent to train drivers, tho I had never driven. Certifiably. I was also the one who came in at 2am, and was jumping at 6pm. And all the others had gone home.
And you can think what you want. I know what I did, and I dont lie. I just got sick of being abused monetarily,we didnt punch in and out then like they do now. We didnt get overtime after five. We got the crap kicked out of us because we didnt know we had rights. It was "if you dont like it move on" because back then I guess, no one filed grievances for sups working. And I didnt know there was such a thing, no one ever filed one on me. Thinking back I wish they would have, I had no clue. Joe blow needed help, and I went.
We used to have a thing called sysm, I was the one that knew what it meant and how full the trailers coming in would be and adjusted. And when pcs came guess who ran them, and did the conference calls. You got it, the lowly pt sup.