ApettyJ,
All UPS employees both management and hourly should seek to honor the whole contract that has been agreed upon by representatives of both groups.
Every person of integrity should seek to keep their agreements, all of their agreements.
Ah, but this is where I disagree when it comes to integrity. People are imperfect, situations always change, the day is dynamic-I like to tell people that my load tells me how to best serve my customers, not the other way around. Integrity speaks to something far larger than just one rule or one "side agreement". I'll use some examples you may be familiar with the.
You know of the account where Jesus healed the woman who had been plagued with the flow of blood for 12 years,
despite her having to break "the rules" concerning quarantining oneself from others when on the menstrual cycle? And this wasn't a case of Jesus sidestepping some man-made rule added to bare a burden on the people; his father in heaven gave that rule to the Israelites long ago. How was Jesus able to keep his integrity to his father, while at the same time extending his father's love to the woman by touching her, as opposed to condemning her to death, which his father's law demanded?
Think about when his apostles walked through the grain fields and collected grain for themselves to eat...on the Sabbath! Jesus defended his apostles from those who criticized them, even though they seemed to have "the rules" on their side.
Studying the example of Jesus has taught me a lot about integrity, what it really means, to
whom I should be focusing on showing integrity in the first place, so that I may live as a decent human being. A command I treasure is to
'exercise justice (be fair),
love kindness, and be modest (know my limitations) in serving Jehovah God.' I do my best to imitate the example of the most loving, fair-minded, honorable man to walk the earth-one who knew when to apply the law, and when leniency is
necessary (not for convenience, not for selfish motive).
In the end I am trying to give my employer a fair day's work-not for a fair day's pay, but because I am expected to by the one I desire to serve. I try to be fair and kind in dealing with my customers, but I also acknowledge I have limits in what I can do. I know my limits on my route, and I cannot justly and kindly perform my duties if I say no matter what, my lunch will be this time. I cannot control air commit times, I can no longer (seemingly) control pickup times with the +/- 15 min craze. I can, however, ask the other party in this contract (my management team) for a mutually beneficial arrangement: an alternate time so that I take my lunch (which was the spirit in which that time was set-there is nothing special about 11-1, other than
everyone else in the entire working world takes their lunch then, so all the good spots are crowded and I waste most my lunch waiting. The Union-and company for legal and safety reasons-wanted to make sure I am not screwed out of my lunch; when I ask to take it at another time, it is taken, and I am not screwed), while the company is given a set time that doesn't blow up their operations (again, the spirit of the contract: the company benefits from the set time because they know they won't have a burned-out driver-he is rested-AND that I won't "exercise my right to a lunch"at a time not conducive to me fulfilling my obligations to UPS-say, 10:00am, while I still have air to be off-loaded and packages with special commit times-like foot locker). In such arrangement, who is disadvantaged? My cover? Nevermind that if I am running the route successfully and in a manner with the least amount of stress it might be prudent on his part to follow my lead, if he wants to exercise his right to a lunch between 11-1 as granted in the contract, will management stop him (can they)? Will a rational person get upset with him? (And I don't know what centers you guys are in, but for UPS to stay in business with all the teamwork and relying on one another necessary to get someone's letter from LA to Philly, or a cello from Thailand to Boston, MOST of the people in management and/or operations CANNOT be irrational monsters; flexibility and adjustments will be needed-don't let a misguided few jade your view of everyone!) They will demand the same as of me: get it done. And if he thinks something is off he can request a ride. I have many times before; I welcome them, as it is an opportunity for learning, for myself AND the supervisor.